Refund policy

Return and refund policy

We hope you love your Pure Quality Organics products. If there is a problem with your order, please contact us within 14 days of receiving it.

For hygiene and safety reasons, we cannot accept returns of deodorants or personal care products that have been opened, used or had their seal broken, unless the product is faulty.

Unused and unopened products may be returned within 14 days of delivery. Customers are responsible for return postage unless the item is faulty, damaged or incorrect.

If your order arrives damaged or you receive the wrong item, please contact us and we will arrange a replacement or refund.

Refunds will be made to the original payment method once the return has been approved.

Contact: sales@purequalityorganics.co.uk